Setting UP Outlook 2003 & XP On-Campus
Information Systems · How-To Guides

These instructions are geared toward new faculty and/or staff members who have just gotten their new HSCNet ID and password and need to configure Outlook XP or 2003 for use on-campus, or from sites inside the HSC firewall such as on Davis Island.

Step 1
Make sure you are logged in to the HSCNet network using your new ID and password.

Step 2
To configure Outlook to connect to Exchange first close the Outlook program then click "Start" then "Settings" and select "Control Panel."  On the Control Panel screen find the "Mail" icon.  If you cannot see the Mail icon, click on "Switch to Classic View" to display all icons. 

If your Outlook has been configured to retrieve mail from the old HSC mail system, or any other mail system, you will see a screen like Figure 1, click the "E-mail Accounts..."

If you have not used Outlook before a screen like Figure 2 will be displayed.  Click "Add..."

In either case, a screen like Figure 3 in Step 2 should be displayed next.


Figure 1


Figure 2

 

Step 3

Figure 3
Select "Add a new e-mail account" and click Next.  A screen like figure 4 will be displayed.

Step 4
A screen like Figure 4 will be displayed.  Select "Microsoft Exchange Server" and click "Next."  A screen like Figure 5 will be displayed. 

Figure 4

Step 5

Figure 5

In the "Microsoft Exchange Server" field enter "hscmail.hsc.usf.edu" without the quotation marks.

In the "User Name" field enter your HSCNet user ID.

Click "Check Name."   

Your ID on the E-mail Accounts window should change to your name and be underlined, this confirms that the system recognizes your user ID.  At the same time, the Microsoft Exchange Server name may change since mail boxes are spread across several servers.  If your user ID does not change and underline check that both the ID and the server name are entered correctly.


Figure 6

Click "Next" and you will receive a message like Figure 7


Figure 7

Click "Yes" to continue.  A screen similar to figure 8 will be displayed.

 

Step 6

Figure 8

If you had Outlook configured to connect to the old mail system you will see both that account and the new Exchange account listed.  Highlight the "Microsoft Exchange Server" and click "Set as Default" then highlight the old account and click "Remove."  Removing this setting won't have any effect on your saved mail.  It simply keeps the computer from checking that system for new mail.

Click "Finish".

Step 7 - Optional
If you will want to access you mail account and saved mail not only from the Outlook setup just completed, but also via the Web using Outlook Web Access or from another Outlook client setup on campus you should change the default delivery location to leave the mail on the server.

Start Microsoft Outlook and click "Tools" then "Options" from the Tools menu.  The Options window shown in Figure 10 will be displayed.  Select the "Mail Setup" tab, and click on "E-mail Accounts."


Figure 9

A screen like Figure 3 above will open.  This time select "View or change existing e-mail accounts" and click "Next" to open a screen like Figure 10.


Figure 10

Click on the box displaying "Personal Folders" and select instead the "Mailbox" entry with your name.  Then click "Finish" to complete the task.  You should receive this message:


Figure 11

Click OK, then close Outlook.  When you re-open Outlook you will see that in the folder view you now have a series of folders under the heading "Mailbox - Lastname, Firstname" and another series of folders under "Personal Folders."  Each of these will have an "Inbox" directory.  All mail that had been received up to this point and not moved to some other folder will be in the "Personal Folders" inbox.  New mail from this point on will be stored in the "Mailbox" inbox folder.

It is important to understand that the "Personal Folders" are stored on your PC.  The "Mailbox" is stored on the server.  Any messages or additional folders you create under that will remain on the server and will be accessible from any off-campus location via Outlook Web Access.