On the linked pages you will find many of the most common problems HSC customers contact us with, along with the most commonly useful solutions to them, in the order that we suggest you try them. Referring to this guide may save you hours of wait time on a weekend, for example, or give you a chance to fix something easy yourself instead of getting through to a technician.
This FAQ (Frequently Asked Questions) list is a growing collection which reflects our customers' most current and common needs, and as such, will be frequently updated. We encourage you to visit it often to see what's new. Even more, if you have a question not on this list which you would like answered, please send it to us, along with any suggestions or comments you have for improving this page.